GlassPRO Auto Glass Glass repair service

Public Reviews

Taleicia edwards: My friend has been waiting for a refund from this establishment for 15 days after they charged for services she never even came close to receiving. It’s quite ridiculous and they claim a refund would be issued in “5-7” business days. Shame on this shell of a company to handle hard working people in this pandemic in such a crass way.

Rating: 1/5

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Kent Singleton: Ordered a glass on January 13th for same day installation. Called at 6 pm to tell me they couldn’t find the glass and they would order it. 3 days later called to cancel and get a refund as they charged my card immediately. Was told to e-mail to get a refund and there was no phone number available. Sent email but no response. Had to dispute with Amex. Buyer beware – do not use this company.-

Rating: 1/5

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Rafael: Called to get a price. Once quoted I informed rep price was $500 higher than previously quoted by another company and she just hung up on me

Rating: 1/5

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Adebola Aguda: Reached out to this company and to be fair they were extremely responsive during initial call/consultation scheduled to have someone come and he eventually did. Even though this took a little back and forth as scheduled person didn’t come out at scheduled time and wasn’t very communicative about ETA
The windshield was rushed and replaced so quickly and a few hours after leaving when I drove my car, all the safety features on the car went off. All the sensors went off and has been unsafe to drive including some of the collision sensors also.
I reached out and he said he’d come back out to check it out, multiple calls, texts and 1 month later, there’s still been no response or any feedback yet.
I also specifically requested an emailed receipt and this was never sent out.

I’m Actually extremely disappointed and would not recommend this company based on my experience. Hopefully someone will reach out to correct this.

Rating: 2/5

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Arturas Adomaitis: Atlanta, GA location , I was charged $952 to replace Freightliner Cascadia windshield on Sat Sept 18. They called driver 1hr later to say that they can not replace windshield until Monday Sept 20th. I asked for refund since we could not wait until Monday. They said refund issued, could not send receipt because of computer problem, was told it will be 5-7 business days to get refund. Still don’t have it and cant reach anyone. Stay away from these crooks.

I did dispute after 7 business days. Restocking fee for windshield you could not get on Saturday ? You told my driver you can not get windshield from warehouse, or the one that “you had” when I called you, was in bad shape, I have recorded conversations with you guys. So restacking fee makes no sense at all. I was told other the phone it will cost $825 all in and I was charged $952. People stay away. Reported to NTTSbreakdown.com as well.

Rating: 1/5

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