Gerber Collision & Glass Auto body shop Tonawanda

(716) 834-0466

Total Review: 212

Rating: 3.9

Gerber Collision & Glass is a Auto body shop in Tonawanda US. It’s complete address is 1500 Niagara Falls Blvd, Tonawanda, NY 14150 near me location 1500 Niagara Falls Blvd. Is this business well-known, to answer this question we need feed back from real people. This local business has 212 reviews with average rating of 3.9. Lets take a look at other details including operational hours, address, contact details, reviews and rating for this business.

Gerber Collision & Glass Opening Hours

Gerber Collision & Glass open now today? Check out working hours below:

  • Thursday,:7:30AM to 6PM
  • Friday,: 7:30AM to 6PM
  • Saturday,: Closed
  • Sunday,: Closed
  • Monday,: 7:30AM to 6PM
  • Tuesday,: 7:30AM to 6PM
  • Wednesday,: 7:30AM to 6PM

This listing is also appear on near me service area page.

Gerber Collision & Glass Address

1500 Niagara Falls Blvd, Tonawanda, NY 14150

>> Get Direction <<

Near Location: 1500 Niagara Falls Blvd

Public Reviews

Robert Foladare: After first having a repair that was very subpar including missing and misaligned parts, I was extremely unhappy with my repairs. However after contacting them regarding these problems, they were very responsive to the problems and after returning my truck to fix all the problems I can truly say that the final product was fixed to perfection. And I am very happy with the results

Rating: 3/5

***

Robert Hill: Our adjuster was so professional and kind. She kept us informed and got the job done early. We were very pleased that she softened a negative experience and gave us some hope.

Rating: 5/5

***

Justin Kuhn: Do not take your car to Gerber. I waited awhile to make this review because I wanted to turn my lease in first to make sure I didn’t have MORE problems. I had someone back into the front of my car during the winter, and I had it towed to Gerber (it was Carruba at the time). Everything seemed to be going smoothly and I went to pick up my car. I didn’t give it a super thorough look over when I picked it up, but I did notice they left the antenna unplugged and stored on the dash, but I shrugged it off and just screwed it back on. So spring time comes around and I notice the A/C isn’t working, so I plan to go there and see if it was due to the accident. But before I get around to going there, I was rear ended pretty badly, so I figure I’ll have it brought to them again. While doing my walk around with their advisor Melanie, I inform her that I also had an issue with my A/C, and ask if they can look at that while they’re fixing the rear. She says sure thing and writes it down as a post-repair concern. Couple weeks pass, I go to pick up the car, and ask if the AC was fixed. Ashley at the front desk appeared confused and tried to look up the file, and ends up blaming Melanie for not inputting the info correctly, and tells me I have to come back yet again on Monday. I show back up on Monday, wait 1 1/2 hours for them to check it out, and they come out saying that there shouldn’t be any problems because the accident was in the rear. So the girl didn’t inform them that it was a prior accident! They tell me to go to dealer instead. Ok fine. Well I got home and I wanted to check under the hood to see for myself. Then I noticed that there was a huge smudge of dirt under the clear coat on my hood. So I AGAIN take it back to have looked at. Again I’m sitting there for hours, and they just hand me the keys saying it’s all set. I go look at it and it still looks absolutely terrible, and I start to notice these dust nibs ALL OVER the car. Almost every panel they painted had them. But it was too late in the day because they took forever, that the production manager was gone, so I had to bring it back AGAIN the next day. So now I’m dealing with Colton, who is one of the managers. I tell him how inconvenient everything has been between the paint and the A/C. He is the first person there to actually apologize about the issues. So I get a rental car, and later that day, Colton calls and tells me he’ll bring my car to the dealer for me to get the AC fixed since they won’t get to it right away. That is good service right there. Some time passes without hearing anything, but West herr was having some trouble getting parts, so it was sitting at the dealer for a little while. Finally everything’s done, and I go to pick it up on a Sunday. I noticed that none of the dust nibs were gone on the car, only the hood was done. I bring this up to Ashley at the front desk, and she just shrugs it off saying “I don’t know what to tell you man, I’m not up to date on this”. And both her and another guy working there were both making comments about how they were paying for a rental car while West herr was taking their time. How unprofessional can you be to talk like that in front of a customer? The next day, their actual production manager Todd calls me, and tells me to wait 30 days for the new clear coat to cure, and he ALSO makes a comment about the rental car as if it’s my fault they offered to pay for it. Now while I have the car I noticed even more issues with the car. They never buffed or fixed on of the backup sensors, they just popped the damaged one back in, and the inner lip of the trunk was starting to peel up at the weld. So after a month goes by I bring it in, and Todd gives me this huge hassle about how the peeling paint has nothing to do with them, even though my accident involved my trunk as well. Honestly Todd was the MOST unprofessional guy there, he even went so far as to say something like “Why does it matter what it looks like, it’s a lease”. They obviously have absolutely no workmanship or care about the end product. Don’t go here at all!

Rating: 1/5

***

Cast Addams: They couldn’t fix my car but the lady in the office was super nice and super informative and pointed me in the right direction of who could.

Rating: 3/5

***

kaleb588 fronczek: My accident happened on 2/3/2022 it’s currently 3/8/2022 they still haven’t completed the job. They said it was because parts they got in were damaged which is fine but wouldn’t u think they’d try and have those parts delivered w overnight delivery? I waited patiently because they said it was supposed to be done on the 3/4/22 but it’s almost a week later and I’m still waiting. The excuse that Covid is holding up deliveries is getting very old since most companies are back to business as usual.

Rating: 2/5

***

Ratings

  • 5 stars: 131
  • 4 stars: 21
  • 3 stars: 13
  • 2 stars: 9
  • 1 stars: 38

Overall Ratings: 3.9

FAQs

Here are the some frequency asked question about this business.

What is the complete address of Gerber Collision & Glass?

The complete address of Gerber Collision & Glass is 1500 Niagara Falls Blvd, Tonawanda, NY 14150.

What are the operational hours of Gerber Collision & Glass?

The working hours or opening hours for Queen’s Park Locksmiths are mentioned below

  • Wednesday,:7AM to 12AM
  • Thursday,: 7AM to 12AM
  • Friday,: 7AM to 12AM
  • Saturday,: Open 24 hours
  • Sunday,: Open 24 hours
  • Monday,: 7AM to 12AM
  • Tuesday,: 7AM to 12AM

What is the contact number of Gerber Collision & Glass?

Gerber Collision & Glass can be contacted on (716) 834-0466.

Any landmark near Gerber Collision & Glass?

Yes near by.

What payment method accepted by Gerber Collision & Glass?

Gerber Collision & Glass accept all major debit or credit cards and cash. To know more about the payment options kindly contact on (716) 834-0466.

For any error or feedback or free listing kindly contact us.

Contact Us

Have questions or need help? Use the form to reach out and we will be in touch with you as quickly as possible.

Check other categories