Gerber Collision & Glass is a Auto body shop in Austell US. It’s complete address is 7115 Oak Ridge Pkwy, Austell, GA 30168, United States near location 7115 Oak Ridge Pkwy. It has 61 public reviews, from which 38 are five star reviews and overall 4 rating out of 5. Here are all the important details such as operational hours, address, contact details and rating about this business.

Gerber Collision & Glass Opening Hours

Tuesday,:7:30a.m. to 5:30p.m.
Wednesday,: 7:30a.m. to 5:30p.m.
Thursday,: 7:30a.m. to 5:30p.m.
Friday,: 7:30a.m. to 5:30p.m.
Saturday,: Closed
Sunday,: Closed
Monday,: 7:30a.m. to 5:30p.m.

Gerber Collision & Glass Address

7115 Oak Ridge Pkwy, Austell, GA 30168, United States

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Near Location: 7115 Oak Ridge Pkwy

** Austell ** Auto body shop **

Public Reviews

Don H said: 2014 ford taurus SHO was brought to these guys for repairs. They fixed it but I had to bring it back because it was not right. They fixed it again and I had to bring it back again! Each time I had to get a rental car! Picking up and dropping off a rental car numerous times is a HUGE hassle. I honestly think we’ve been to Gerber at least 10 times (probably more) picking up and dropping this off and having it looked at.

The most recent time I brought it back they ignored me and wouldn’t even call me back. I now have a passengers side “dog leg” flapping around on my $50k car. Rusty is not a good manager. I would never go here for repairs. Take your car to a dealer not to these hacks. I cannot believe that Allstate recommends this place!!!

EDIT AFTER OWNERS RESPONSE: We will get it fixed at a reputable shop. We’re NOT bringing the car back there again. We last brought it back on 12/21/18 and it was like pulling teeth trying to get someone to even walk out to your parking lot to have a look at the dangling dog leg (yes, the one that Gerber removed to repaint after they dinged it up while it was in the shop). Someone did come out but they basically said that it was something we must have done to cause it to be all loose and the missing screw was our fault too. We’re done with Gerber. Please do not contact us again.

Rating: 1/5

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Succeed with DRIVE said: I am extremely happy with my overall experience at Gerber Collision (Austell Road). LaShumbey and his team went above and beyond to make sure my car was repaired efficiently, timely, and with care. I will definitely be recommending my family and friends to this location.

Rating: 5/5

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Danny Williams said: Great experience from start to finish with Gerber Collision & Glass. The auto estimate was performed quickly and efficiently. The staff was courteous and professional.

Rating: 5/5

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Zachary Sherman said: Terrible lack of communication. Failed timelines. Tried to give my vehicle back without completing all the repairs than told me it was because they saw it late in the repair so they didn’t order the part. Just don’t.

Rating: 1/5

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BIC Brothers In Christ said: Hi my name is Kelvin and this is the second time I have had work done on my vehicles. Both occasions the service I received was exceptional. From when I first walked through the door I was greeted with a smile and how can I help. First impressions mean a lot to me and Gerber collision in Austell was amazing. I needed my tailgate fixed and bumper replaced. I was advised it would be about two weeks before I would get my vehicle back but I had a rental which Gerber took care for me. I love when I go into an establishment and everything is in order. This is what you get when you come here. My vehicle was ready in 4 days so it did not take 2 weeks and when I got it back I was explained thoroughly what all had taken placed. Some things were done that I did not even asked for. I cannot say enough how thankful and how appreciative I felt for having Gerber in Austell work on my vehicle and going forward me And my family will continue our future business with Gerber.

Rating: 5/5

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Ratings

5 stars: 38
4 stars: 8
3 stars: 2
2 stars: 1
1 stars: 12

Overall Ratings: 4

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Gerber Collision & Glass Auto body shop Austell US

Gerber Collision & Glass Auto body shop Austell US

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